Ricoh fax3310l ユーザーガイド

8.4 Troubleshooting Checklists

8-4

Reinstall the Network Interface Board as described in Chapter 2 but do not 
connect the printer to the network.

Power on the printer.

The Network Interface Board performs self-diagnostic tests. The green LED 
blinks 3 times and then goes into an alternating green/orange sequence. When you 
see this LED pattern, do the following steps.

Power off the printer.

Remove the Network Interface Board from the printer.

Move the OP2 jumper to its OFF position, so that the jumper covers the center pin 
and the pin nearest the OFF designation.

Reinstall the Network Interface Board according to Chapter 2, Installing the 
Network Interface Board.

Reconnect to the network and power on the printer.

Use the following list to determine the cause of printing problems:

•

Verify that the printer is functioning properly:

— Is the printer printing? To check whether the printer is operating properly, 

make it generate a test page. See your printer’s owner’s manual for instructions 
on generating a test page.

— Is the printer on-line?

— Does the control panel indicate an error? Refer to your printer documentation 

for an explanation of the error messages.

— Did you get a Network Interface Board status page (if the Print Status Report 

on Power up feature is enabled)? On preppy, the Network Interface Board 
sends a status page which contains information that is useful for troubleshoot-
ing. Keep the status page available until the problem is resolved.

— Check the Network Interface Board’s LED status indicators to make sure there 

is no error condition. See Section 8.1 LED Status Indicators for more informa-
tion.

— Check the status report to see what protocols are enabled and active.