Ricoh fax3310l ユーザーガイド

8.4 Troubleshooting Checklists

8-6

•

Is the print server name entered correctly?

•

The default name is the Network Interface Board serial number (six digits with a 
three-letter prefix). This number is located on the card.

•

Did you assign print queues to the printer?

•

It is recommended you assign each print queue to only one Network Interface 
Board-connected printer. If print queues are assigned to other network printers, 
the print jobs might be going to another network printer.

•

Did you assign the printer to the type Remote Other/Unknown?

•

If the server settings are correct, the connection between the printer and network 
might have been broken. In this case:

— Turn the printer off and, using NWADMIN or PCONSOLE, wait for the status 

message Not Connected.

— Turn the printer on and the status should change to Waiting for Job.

•

Is there enough disk space on the file server and is it running?

•

Is  the correct file server associated with the printer? Use NWADMIN or 
PCONSOLE to check this.

•

Did you have the proper rights to configure the printer?

•

Are the File Server and the Print Server communicating? Run the NetWare 
COMCHECK utility from any network workstation to check this.

•

Are there enough user positions on the File Server? The Print Server function logs 
on as a user.

•

Is the network loaded onto the workstation?  See your Novell documentation.

•

Is the application set up to print to the printer?  For example, are you using the 
correct driver?

•

Is the workstation connected to the correct print queue?  Print a file and verify that 
the file goes to the queue.

•

Are the print queues assigned to the Network Interface Board-connected printer 
also assigned to another network printer? If so, the print jobs may be going to that 
printer.