Netgear XCM8806 - 8800 SERIES 6-SLOT CHASSIS SWITCH ユーザーズマニュアル
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Appendix C. Troubleshooting
NETGEAR 8800 User Manual
•
internal-memory
—Specifies that saving debug information to the internal memory card is
enabled. This is the default behavior. Use this parameter only under the guidance of
NETGEAR Technical Support personnel.
NETGEAR Technical Support personnel.
•
memorycard
—Specifies that saving debug information to the external memory card is
enabled. Use this parameter only under the guidance of NETGEAR Technical Support
personnel. (This parameter is available only on modular switches.)
personnel. (This parameter is available only on modular switches.)
•
off
—Specifies that saving debug information to the external memory card is disabled.
Core dump files have a.gz file extension. The filename format is:
core.<process-name.pid>.gz
where
process-name
indicates the name of the process that
failed and
pid
is the numerical identifier of that process. If you have a modular switch and
save core dump files to the external memory card, the filename also includes the affected
MSM: MSM-A or MSM-B.
MSM: MSM-A or MSM-B.
If you configure the switch to write core dump files to the internal memory card and attempt to
download a new software image, you might have insufficient space to complete the image
download. If this occurs, you must decide whether to continue the software download or
move or delete the core dump files from the internal memory. For example, if you have a
modular switch with an external memory card installed with space available, transfer the files
to the external memory card.
download a new software image, you might have insufficient space to complete the image
download. If this occurs, you must decide whether to continue the software download or
move or delete the core dump files from the internal memory. For example, if you have a
modular switch with an external memory card installed with space available, transfer the files
to the external memory card.
Copying Debug Information to an External Memory Card
To save and copy debug information to the specified memory card, use the following
command:
command:
save debug tracefiles memorycard
After the switch writes a core dump file or other debug information to the external memory
card, and before you can view the contents on the card, you must ensure it is safe to remove
the card from the external compact flash slot on the MSM. Use the
card, and before you can view the contents on the card, you must ensure it is safe to remove
the card from the external compact flash slot on the MSM. Use the
eject memorycard
command to prepare the card for removal. After you issue the
eject memorycard
command,
you can manually remove the card from the external compact flash slot on the MSM am read
the data on the card.
the data on the card.
To access and read the data on the card, use a PC with appropriate hardware such as a
compact flash reader/writer and follow the manufacturer’s instructions to access the compact
flash card and read the data.
compact flash reader/writer and follow the manufacturer’s instructions to access the compact
flash card and read the data.
Copying Debug Information to a TFTP Server
To save and copy debug information to the specified TFTP server, use the following
command:
command:
upload debug [<hostname> | <ipaddress>] {{vr} <vrname>}
Progress messages are displayed that indicate the file being copied and when the copying is
finished. Depending on your platform, the switch displays a message similar to the following:
finished. Depending on your platform, the switch displays a message similar to the following:
The following files on have been uploaded: