Netgear XCM8806 - 8800 SERIES 6-SLOT CHASSIS SWITCH ユーザーズマニュアル

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Appendix C.  Troubleshooting  
NETGEAR 8800 User Manual 
•     
internal-memory
—Specifies that saving debug information to the internal memory card is 
enabled. This is the default behavior. Use this parameter only under the guidance of 
NETGEAR Technical Support personnel. 
•     
memorycard
—Specifies that saving debug information to the external memory card is 
enabled. Use this parameter only under the guidance of NETGEAR Technical Support 
personnel. (This parameter is available only on modular switches.)
•     
off
—Specifies that saving debug information to the external memory card is disabled.
Core dump files have a.gz file extension. The filename format is: 
core.<process-name.pid>.gz
 where 
process-name
 indicates the name of the process that 
failed and 
pid
 is the numerical identifier of that process. If you have a modular switch and 
save core dump files to the external memory card, the filename also includes the affected 
MSM: MSM-A or MSM-B.
If you configure the switch to write core dump files to the internal memory card and attempt to 
download a new software image, you might have insufficient space to complete the image 
download. If this occurs, you must decide whether to continue the software download or 
move or delete the core dump files from the internal memory. For example, if you have a 
modular switch with an external memory card installed with space available, transfer the files 
to the external memory card. 
Copying Debug Information to an External Memory Card
To save and copy debug information to the specified memory card, use the following 
command:
save debug tracefiles memorycard
 
After the switch writes a core dump file or other debug information to the external memory 
card, and before you can view the contents on the card, you must ensure it is safe to remove 
the card from the external compact flash slot on the MSM. Use the 
eject memorycard
 
command to prepare the card for removal. After you issue the 
eject memorycard
 command, 
you can manually remove the card from the external compact flash slot on the MSM am read 
the data on the card. 
To access and read the data on the card, use a PC with appropriate hardware such as a 
compact flash reader/writer and follow the manufacturer’s instructions to access the compact 
flash card and read the data.
Copying Debug Information to a TFTP Server
To save and copy debug information to the specified TFTP server, use the following 
command:
upload debug [<hostname> | <ipaddress>] {{vr} <vrname>}
Progress messages are displayed that indicate the file being copied and when the copying is 
finished. Depending on your platform, the switch displays a message similar to the following:
The following files on have been uploaded: