Netgear XCM8806 - 8800 SERIES 6-SLOT CHASSIS SWITCH ユーザーズマニュアル

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  Appendix C.  Troubleshooting    
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NETGEAR 8800 User Manual 
After debug mode has been enabled, you can configure EMS to capture specific debug 
information from the switch. Details of EMS can be found in 
Saving Debug Information 
You can save switch data and statistics to an external memory card installed in the external 
compact flash slot of an MSM (modular switches only), the internal memory card that comes 
preinstalled in the switch, or a network TFTP server. With assistance from NETGEAR 
Technical Support personnel, you can configure the switch to capture troubleshooting 
information, such as a core dump file, to the specified memory card or TFTP server. 
The switch only generates core dump files in the following situations:
•     
If an XCM8800 process fails.
•     
When forced under the guidance of NETGEAR Technical Support.
The core dump file contains a snapshot of the process when the error occurred. 
Note:  
Use the commands described in this section only under the 
guidance of NETGEAR Technical Support personnel to troubleshoot 
the switch.
This section describes the following topics:
Modular Switches Only—Before you can enable and save process core dump information to 
the external memory card, you must install an external memory card into the external 
compact flash slot of the MSM. For more information about installing an external compact 
flash memory card, see the hardware documentation listed in 
.
Enabling the Switch to Send Debug Information to the Memory 
Card
To enable the switch to save process core dump information to the specified memory card, 
use the following command:
configure debug core-dumps [internal-memory | memorycard | off]
 
Where the following is true: