Netgear XCM8806 - 8800 SERIES 6-SLOT CHASSIS SWITCH ユーザーズマニュアル
Appendix C. Troubleshooting
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NETGEAR 8800 User Manual
After debug mode has been enabled, you can configure EMS to capture specific debug
information from the switch. Details of EMS can be found in
information from the switch. Details of EMS can be found in
Saving Debug Information
You can save switch data and statistics to an external memory card installed in the external
compact flash slot of an MSM (modular switches only), the internal memory card that comes
preinstalled in the switch, or a network TFTP server. With assistance from NETGEAR
Technical Support personnel, you can configure the switch to capture troubleshooting
information, such as a core dump file, to the specified memory card or TFTP server.
compact flash slot of an MSM (modular switches only), the internal memory card that comes
preinstalled in the switch, or a network TFTP server. With assistance from NETGEAR
Technical Support personnel, you can configure the switch to capture troubleshooting
information, such as a core dump file, to the specified memory card or TFTP server.
The switch only generates core dump files in the following situations:
•
If an XCM8800 process fails.
•
When forced under the guidance of NETGEAR Technical Support.
The core dump file contains a snapshot of the process when the error occurred.
Note:
Use the commands described in this section only under the
guidance of NETGEAR Technical Support personnel to troubleshoot
the switch.
the switch.
This section describes the following topics:
Modular Switches Only—Before you can enable and save process core dump information to
the external memory card, you must install an external memory card into the external
compact flash slot of the MSM. For more information about installing an external compact
flash memory card, see the hardware documentation listed in
the external memory card, you must install an external memory card into the external
compact flash slot of the MSM. For more information about installing an external compact
flash memory card, see the hardware documentation listed in
.
Enabling the Switch to Send Debug Information to the Memory
Card
To enable the switch to save process core dump information to the specified memory card,
use the following command:
use the following command:
configure debug core-dumps [internal-memory | memorycard | off]
Where the following is true: