Cisco Cisco Agent Desktop 10.0 ユーザーガイド
User Interface
November 16, 2016
69
Show Data Fields
The Show Data Fields tab (
) allows you to rename and configure the data
fields that appear in the contact appearance pane in Agent Desktop.
Configuring and Renaming Data Fields
The left pane displays the fields that appear in Agent Desktop. The right pane displays
the available fields.
the available fields.
NOTE: The left pane must contain at least one field.
To configure the data fields that appear:
1. Use the left and right arrows to move the available fields between the left and
right panes, and the up and down arrows to set the left-to-right order in which
the fields will appear.
the fields will appear.
2. Click Apply to save your changes.
Figure 28.
Show Data Fields tab