Cisco Cisco Agent Desktop 10.0 トラブルシューティングガイド

Cisco CAD Troubleshooting Guide

32

April 28, 2015

Configuration Files

 lists the configuration files used by CAD services and applications. For 

instructions about how to modify one of these configuration files to enable debugging, 
see 

 

Table 10. 

CAD configuration files 

Application/Service

Configuration File

Agent Desktop

agent.cfg, DesktopInteractive.cfg, 
PhoneDev.cfg

Backup and Restore utility

CDBRTool.cfg, CfgDataBR.cfg

BIPPA service

IPPASvr.cfg

CAD Configuration Setup

PostInstall.cfg

Chat service

FCCServer.cfg

Desktop Work Flow Administrator

• Framework

Administrator.cfg

• SplkView.cfg

Desktop Monitoring Console

smc.cfg

Desktop Administrator

WebAdmin.properties, WebAdminLib.cfg

Directory Services

slapd.conf



tslapd.conf

Enterprise service

CTIStorageServer.cfg

IP Phone Agent client

IPPAClient.properties

LDAP Monitor service

LDAPMonSvr.cfg

Licensing Administrator

LicensingAdmin.cfg

LRM service

LRMServer.cfg

Recording & Playback service

RPServer.cfg, raw2wav.cfg

Recording and Statistics service

FCRasSvr.cfg, FCRasDBMigrationTool.cfg, 
raw2wav.cfg

Supervisor Desktop

supervisor.cfg, DesktopInteractive.cfg, 
PhoneDev.cfg

Supervisor Record Viewer

supervisorlogviewer.cfg, 
OpenH323Wrapper.cfg

Supervisor Workflow Administrator

SWFAdmin.cfg