Turbocomm Tech Inc. IA300 ユーザーズマニュアル
Model : IA-300
Installation Guide
Page 21
3
Is the NIC constantly trying to negotiate a connection – with blinking
yellow panels – but failing to reach ADSL connection?
q Select Disconnect from the Diagnostic Tools then try to reconnect.
q Restart the PC system and try to reconnect.
q Examine the RJ-11 connectors and cable for any deterioration.
q Has the wiring for your ADSL service been altered recently?
q Does condition change with time of day? (a possible problem with line
yellow panels – but failing to reach ADSL connection?
q Select Disconnect from the Diagnostic Tools then try to reconnect.
q Restart the PC system and try to reconnect.
q Examine the RJ-11 connectors and cable for any deterioration.
q Has the wiring for your ADSL service been altered recently?
q Does condition change with time of day? (a possible problem with line
noise)
q Are appliances near the PC system introducing noise into your ADSL
service?
q Power down the PC system and re-seat the Speed Touch card.
4
Is the NIC achieving ADSL connection - but you can’t reach the
Internet?
q Is the service connection address correct?
q Can you PING the Internet? To run the PING command, Open DOS and type:
q Is the service connection address correct?
q Can you PING the Internet? To run the PING command, Open DOS and type:
<C:\Windows\PING Gatew ay_Addr (e.g. C:\Windows\Ping
www.microsoft.com)
q Ping Connects? If Yes then upgrade the Internet Browser or check the
Option settings for the Internet Browser.
q Bridged Ethernet – Are the TCP/IP, Gateway and DNS addresses correct
(refer to your ADSL or ISP provider documentation)
q PPPoA – For Windows 95 is the Dial-Up Network Upgrade to v1.3 installed?
q Win NT4.0 – Is service Pack 3.0 installed?
q Browser configured correctly – check your browser documentation.
q Win NT4.0 – Is service Pack 3.0 installed?
q Browser configured correctly – check your browser documentation.
5
How can I determine the TCP/IP address for PPPoA?
q For Windows 95/98, run the program Ipconfig from the DOS prompt (e.g.
q For Windows 95/98, run the program Ipconfig from the DOS prompt (e.g.
C:\Windows\IPCONFIG) All network devices will list their TCP/IP and
Gateway Address. By knowing what network hardware is installed and
Gateway Address. By knowing what network hardware is installed and
configured in your PC system, any unusual TCP/IP address belongs to
PPPoA.
PPPoA.
6
How do I tell if Service Pack 3.0 is installed on my Windows NT4.0?
q Click on the Start menu at the tool bar, select Programs, Administrative
q Click on the Start menu at the tool bar, select Programs, Administrative
Tools and then Windows NT Diagnostics. Verify that Service Pack 3.0 is
installed.
installed.
q When the system is restarting, service pack 3 is displayed at the
beginning of the driver loading sequence.
7
How do I resolve confusion about which protocol to install?
q Refer to your ADSL or ISP provider documentation
q Refer to your ADSL or ISP provider documentation
8
Can I determine which protocol is installed?
q Windows 95/98 – Yes. In the Network window (in the Control Panel)
q Windows 95/98 – Yes. In the Network window (in the Control Panel)
select the Configuration tab and look for component TCP/IP à Alcatel
SPEED TOUCH (scroll through the list). If found, then the Bridged Ethernet
SPEED TOUCH (scroll through the list). If found, then the Bridged Ethernet
drivers are installed.
q PPPoA for Windows 95/98 or NT4.0 – No.
9
1.
Can I determine which upgrade of Dial-Up Network (DUN) is
installed?
q There is no easy way to determine the version of the DUN. The safest
q There is no easy way to determine the version of the DUN. The safest
approach is to install the DUN v1.3 downloaded from the Microsoft
Corporation website à
www.microsoft.com
10 Must TCP/IP be loaded for both PPPoA and Bridged Ethernet protocols?
q Yes. Please carry out the TCP/IP installation procedure before loading the
Speed Touch driver.