VeriFone E355 ユーザーズマニュアル

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The troubleshooting guidelines provided in the following section are included to 
help you install and configure your e355 successfully. Typical examples of 
malfunction you may encounter while operating your e355 and steps you can take 
to resolve them are listed in this chapter. 

If the problem persists even after performing the outlined guidelines or if the 
problem is not described below, contact your local Verifone representative for 
assistance. 

Ensure that the battery charge state is not below the critically low level. 

Recharge the battery.

Check if the battery is properly inserted. Remove the screw from the battery 

cover. Slide the cover outwards, away from the device and the check if the 
device and battery contacts are aligned.

Recharge the battery.

Connect the e355 into a known-good power supply (if available) to see if this 

clears the problem.

If the problem persists, contact your local Verifone representative for 

assistance.

The e355 comes equipped with tamper-evident labels. The e355 unit contains no 

user serviceable parts. Do not, under any circumstance, attempt to disassemble 
the device. Perform only those adjustments or repairs specified in this guide. For 
all other services, contact your local Verifone service provider. Service conducted 
by parties other than authorized Verifone representatives may void any warranty.

Use only a Verifone-supplied power pack. Using an incorrectly rated power 

supply may damage the device or cause it not to work as specified. Before 
troubleshooting, ensure that the power supply being used to power the device 
matches the requirements specified at the bottom of the device. (See 

, for detailed power supply specifications.) Obtain the appropriately 

rated power supply before continuing with troubleshooting.