Siemens L30280-D622-B594 ユーザーズマニュアル
The smooth flow of information, flexibility,
and speed have become decisive success
factors for modern, competitive organiza-
tions. To be flexible and fast, it is also impor-
tant for communication within the
organization, and especially with customers
and suppliers, to function smoothly.
and speed have become decisive success
factors for modern, competitive organiza-
tions. To be flexible and fast, it is also impor-
tant for communication within the
organization, and especially with customers
and suppliers, to function smoothly.
OpenScape Xpressions is a solution de-
signed to improve internal and external
communication.
signed to improve internal and external
communication.
OpenScape Xpressions supports users in
the day-to-day exchange of voice, fax, and
e-mail information.
the day-to-day exchange of voice, fax, and
e-mail information.
And users can be located virtually any-
where. Thanks to flexible accessing they
can reach OpenScape Xpressions via a
telephone or PC in the office, from home
(as a teleworker, for instance) or while out
and about (on business trips, visiting cus-
tomers, etc.). Groups of people who mainly
communicate by mobile phone can be noti-
fied through the Short Message Service
(SMS) when new messages arrive; they can
have SMS messages sent to their mobile
phone and access all voice, fax, and e-mail
messages. So OpenScape Xpressions pro-
vides a flexible solution for all the organiza-
tion’s user groups.
where. Thanks to flexible accessing they
can reach OpenScape Xpressions via a
telephone or PC in the office, from home
(as a teleworker, for instance) or while out
and about (on business trips, visiting cus-
tomers, etc.). Groups of people who mainly
communicate by mobile phone can be noti-
fied through the Short Message Service
(SMS) when new messages arrive; they can
have SMS messages sent to their mobile
phone and access all voice, fax, and e-mail
messages. So OpenScape Xpressions pro-
vides a flexible solution for all the organiza-
tion’s user groups.
OpenScape Xpressions combines the ser-
vices
vices
●
Voice mail
●
Fax mail
●
E-mail and
●
SMS
on a single Windows 2003 or 2008 server to
create a unified messaging system.
create a unified messaging system.
Thanks to its modular, scalable client/server
architecture, this solution ensures optimum
matching to our customers’ individual com-
munication requirements. Open standards,
integration into existing DP and telecoms
environments, universal access to messag-
es via a PC and telephone, and protected ac-
cess with user ID and password via ISDN,
LAN, and the Intranet/Internet guarantee
safeguarded investment for the future. You
can choose services, user packages, various
types of DP integration, and software-only
solutions, or certified complete systems to
suit your requirements. So we can supply
the right solution customized to any need,
from a small, entry-level version to net-
worked communication solutions.
architecture, this solution ensures optimum
matching to our customers’ individual com-
munication requirements. Open standards,
integration into existing DP and telecoms
environments, universal access to messag-
es via a PC and telephone, and protected ac-
cess with user ID and password via ISDN,
LAN, and the Intranet/Internet guarantee
safeguarded investment for the future. You
can choose services, user packages, various
types of DP integration, and software-only
solutions, or certified complete systems to
suit your requirements. So we can supply
the right solution customized to any need,
from a small, entry-level version to net-
worked communication solutions.
OpenScape Xpressions is mobile and
makes people mobile. For example, a sepa-
rate mailbox can be set up for each of your
employees. New messages are not only sig-
naled on the PC; they will, if required, also
be signaled on any telephone at a worksta-
makes people mobile. For example, a sepa-
rate mailbox can be set up for each of your
employees. New messages are not only sig-
naled on the PC; they will, if required, also
be signaled on any telephone at a worksta-
tion or on a mobile phone. You can then call
up your messages on your PC in the office,
at home or in your hotel. The Home Office
system also runs smoothly if the teleworker
has access to company resources at all
times. This is not a problem with Open-
Scape Xpressions.
up your messages on your PC in the office,
at home or in your hotel. The Home Office
system also runs smoothly if the teleworker
has access to company resources at all
times. This is not a problem with Open-
Scape Xpressions.
With the supplementary fax-on-demand
feature your customers have round-the-
clock access to information such as current
prices, product data, and market and
weather forecasts. A service that will allow
shrewd organizations to save money or
even earn some.
feature your customers have round-the-
clock access to information such as current
prices, product data, and market and
weather forecasts. A service that will allow
shrewd organizations to save money or
even earn some.
Benefits and cost-
effectiveness
effectiveness
The communication solution with Open-
Scape Xpressions permits the shared use
of voice, fax, SMS, and e-mail, thereby
greatly improving universal, 24-hr accessi-
bility.
Scape Xpressions permits the shared use
of voice, fax, SMS, and e-mail, thereby
greatly improving universal, 24-hr accessi-
bility.
Chiefly responsible for the extended bene-
fits are:
fits are:
●
Efficient control of field service person-
nel and increased mobility through
interworking of the communication me-
dia voice, fax, e-mail, and SMS.
nel and increased mobility through
interworking of the communication me-
dia voice, fax, e-mail, and SMS.
●
Improved customer service due to an ex-
panded range of offered information
and services.
panded range of offered information
and services.
●
Saving hardware components for the dif-
ferent services.
ferent services.
●
Reduced costs for administration, main-
tenance, etc.
tenance, etc.
Services
Unified Messaging
Unified Messaging means the integration of
the services voice, fax, e-mail, and SMS.
All personal messages are available for re-
trieval in a user mailbox. Internet-oriented
functionality allows you access on the PC
with all IMAP4 clients (such as Netscape
Communicator or Outlook XP/2003/2007).
So you don’t have to give up your familiar
user interface. When out and about, you
control your mailbox very easily using the
telephone.
the services voice, fax, e-mail, and SMS.
All personal messages are available for re-
trieval in a user mailbox. Internet-oriented
functionality allows you access on the PC
with all IMAP4 clients (such as Netscape
Communicator or Outlook XP/2003/2007).
So you don’t have to give up your familiar
user interface. When out and about, you
control your mailbox very easily using the
telephone.
Unified Messaging is particularly attractive
for organizations that have not had an e-
mail system before. They save having to
make this separate investment without hav-
ing to go without an efficient e-mail com-
ponent with Internet capability.
for organizations that have not had an e-
mail system before. They save having to
make this separate investment without hav-
ing to go without an efficient e-mail com-
ponent with Internet capability.
The services are also easy to integrate in
your existing communications landscape.
Optimized versions are available for MS
Exchange, Lotus Notes, and SAP R/3 (see DP
integration).
your existing communications landscape.
Optimized versions are available for MS
Exchange, Lotus Notes, and SAP R/3 (see DP
integration).
Fax-mail and fax
applications
applications
Users each have a personal, cross-service
mailbox with their own DID number for
sending and receiving fax messages. This
mailbox is password-protected against un-
authorized access.
mailbox with their own DID number for
sending and receiving fax messages. This
mailbox is password-protected against un-
authorized access.
Receiving faxes
Fax messages addressed to a user’s fax
number are stored in that user’s mailbox,
where they are available for retrieval or pro-
cessing.
Fax messages addressed to a user’s fax
number are stored in that user’s mailbox,
where they are available for retrieval or pro-
cessing.
Automatic fax tone detection
If call forwarding has been activated on the
workstation telephone, calls are checked by
OpenScape Xpressions for fax service in
keeping with the typical functionality of an-
alog telephone/fax combination devices
and, where applicable, changed over to re-
ceiving a fax message.
If call forwarding has been activated on the
workstation telephone, calls are checked by
OpenScape Xpressions for fax service in
keeping with the typical functionality of an-
alog telephone/fax combination devices
and, where applicable, changed over to re-
ceiving a fax message.
Deputizing arrangements
Each received message can be automatical-
ly sent to another user to ensure that no
messages go unprocessed (when people
are on vacation, for instance).
Each received message can be automatical-
ly sent to another user to ensure that no
messages go unprocessed (when people
are on vacation, for instance).