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GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations  
555-231-743  
Issue 1
November 2000
Translations and Testing 
221
Switch-to-PMS Link Translations 
Database Swap Testing
To test database swapping, do the following:
1.
Busy-out the PMS link using the busyout pms-link command.
2.
Do a check-in or check-out on the test room from the attendant console or 
backup telephone. This sets the flag for the switch to request a database 
swap from the PMS.
3.
Release the PMS link using the release pms-link command.
4.
Use the status pms-link command to verify the database swap between 
the switch and the PMS. A database swap can take from 20 minutes to 1 
hour. If the database swap completes immediately, the PMS may only be 
set up for an “empty swap” as opposed to a full swap. Contact the PMS 
vendor and request that the vendor change the system setup to do a full 
swap when one is requested by the switch.
NOTE:
Before the database swapping begins, the 
Database 
Swapping
 field may show 
Pending
.
5.
When the database swapping is complete, the 
Database Swapping
 field 
displays 
No
. Use the status station XXXX command (where XXXX is a 
guest room number) on a few guest rooms to confirm that the check-in and 
check-out status agrees between the switch and the PMS.
6.
Use the list pms-down command to display any PMS messages that may 
help you troubleshoot link problems. The meanings of the PMS messages 
are found in 
status pms-link
PMS LINK STATUS
Physical Link State: Up
Protocol State: Up
Database Swapping? Yes