Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 관리자 가이드

Before you can configure a Unified ICME post-routing application, 
you must first upload any VRU scripts that the application will need 
(see 

). 

To configure a Unified ICME post-routing application, you will need to perform 
the following tasks:

Add a Unified ICME post-routing application. In addition to configuring 
general information such as name and ID, you must specify the script on 
which the Unified ICME post-routing application is based.

Add a JTAPI trigger to the Unified ICME post-routing application. The 
Unified ICME post-routing application is invoked by a JTAPI trigger. The 
Unified ICME post-routing application does not support HTTP triggers.

To configure the Cisco CRS server with the post-routing application and to add a 
JTAPI trigger, complete the following steps.

From the CRS Administration menu bar, choose Applications > Application 
Management and click the Add a New Application hyperlink.

The Add a New Application web page opens. 

From the Application Type drop-down menu, choose Unified ICME 
Post-Routing.

The Unified ICME Post-Routing configuration web page opens.

Use this web page to specify the following fields. 

Name

A name for the application.

Description

Use the Tab key to automatically populate this field.

ID

Accept the automatically-generated ID, or enter a unique ID.

This ID is the service identifier that will be reported with the call back to 
Unified ICME.