Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 관리자 가이드

Click Add.

The Unified ICME Post-Routing web page refreshes, the Add New Trigger 
hyperlink appears on the navigation bar, and a dialog box opens with the 
following message:

The operation has been executed successfully

Click OK to close the dialog box. 

Your next step is to add a trigger for the application (see 

Maximum Number Of 
Sessions

The maximum amount of simultaneous sessions (instances) that the 
application can handle.

The limit for the maximum number of simultaneous remote 
monitoring sessions is 16, but the actual number depends on your 
system’s CPU and memory resources. Entering a number that is too 
high can result in unacceptable system performance.

Enabled

(Radio button) Accept Yes (the default).

Timeout (in seconds) 

The maximum amount of time (in seconds) that the system will wait to 
invoke the application before rejecting a contact.

Initial Script

(Drop-down list) Choose a script to run when the CRS receives a call. 

This script can be used to acquire initial digits from the caller and report 
the information to Unified ICME as part of the notification of the incoming 
call. This capability allows Unified ICME to correctly choose a Unified 
ICME script to serve the call.

Default Script 

(Drop-down list) Choose a script to run to route a call to a default treatment 
in the event of a:

System error 

Request by Unified ICME