Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 릴리스 노트

¬© 2011 Cisco Systems, Inc. All rights reserved

These release notes describe new features, important information, and caveats for 
Cisco Unified Contact Center Express

1

 (Cisco Unified CCX) and Cisco Unified 

IP IVR, Release 7.0(1).

Release notes may be updated occasionally with new information. For the latest 
version of the release notes, and for other Cisco Unified CCX documentation, go 
to this URL:

Before you use Cisco Unified CCX, review the 

 and the 

.

For a list of the open, closed, and resolved caveats for Cisco Unified CCX 7.0(1) 
see the 

.

1.Cisco Customer Response Solutions (Cisco CRS) will be known as Cisco Unified Contact Center Express (Cisco 
Unified CCX), effective Cisco Unified CCX 7.0(1) and later. This name change is applicable to all Cisco CRS 
products, platforms, engines, and solutions. For example, Cisco CRS Administrator will be known as Cisco Unified 
CCX Administrator.