Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 发行公告
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Release Notes for Cisco Unified CCX
and Cisco Unified IP IVR 7.0(1)
and Cisco Unified IP IVR 7.0(1)
December, 2011
These release notes describe new features, important information, and caveats for
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express
1
(Cisco Unified CCX) and Cisco Unified
IP IVR, Release 7.0(1).
Release notes may be updated occasionally with new information. For the latest
version of the release notes, and for other Cisco Unified CCX documentation, go
to this URL:
version of the release notes, and for other Cisco Unified CCX documentation, go
to this URL:
Before you use Cisco Unified CCX, review the
and the
.
For a list of the open, closed, and resolved caveats for Cisco Unified CCX 7.0(1)
see the
see the
.
1.Cisco Customer Response Solutions (Cisco CRS) will be known as Cisco Unified Contact Center Express (Cisco
Unified CCX), effective Cisco Unified CCX 7.0(1) and later. This name change is applicable to all Cisco CRS
products, platforms, engines, and solutions. For example, Cisco CRS Administrator will be known as Cisco Unified
CCX Administrator.
Unified CCX), effective Cisco Unified CCX 7.0(1) and later. This name change is applicable to all Cisco CRS
products, platforms, engines, and solutions. For example, Cisco CRS Administrator will be known as Cisco Unified
CCX Administrator.