Cisco Cisco Computer Telephony Integration Option 9.0 참조 가이드
Chapter 3 Customization
Siebel Commands
3-16
Cisco ICM Software CTI Driver for Siebel 7 Reference Guide Release 6.0(0)
displays a portion of a sample DEF file. The Siebel CTI toolbar
button for Login needs to be invoked as a sub-command of the
SignOnGroupInMenu command (refer to the Siebel documentation for more
details). The entry also defines several parameters to pass with the login
command.
SignOnGroupInMenu command (refer to the Siebel documentation for more
details). The entry also defines several parameters to pass with the login
command.
Note
The example only demonstrates the Login command.
Example 3-6
Sample DEF File
[Command:SignOnGroupInMenu]
SubCommand_1 = "LoginToPBX"
Profile = ""
MenuPosition = "20"
Comments = ""
Title = "Log In"
Description = "Log in"
CmdData = ""
[Command:LoginToPBX]
Profile = ""
DeviceCommand = "LogIn"
MenuPosition = "20.1"
Comments = ""
Title = "Log In (Phone)"
CmdData = "LoginToPBX"
[CmdData:LoginToPBX]
Param.AgentWorkMode = "0"
Param.NumECCVars = "5"
Param.UserId = "{@UserName}"
Comments = ""
Param.Password = "{@AgentPin}"
Param.ACDQueue = "{@QueueList}"
Param.AgentId = "{@AgentId}"