Cisco Cisco WebEx Social for Mobile 사용자 가이드
10
Cisco WebEx Social Frequently Asked Questions, Release 3.4
OL-27682-03
Email Plug-in
Q.
Using Outlook, I replied to a message that had been published to WebEx Social, but it published as
a new post instead of a comment to the original post.
a new post instead of a comment to the original post.
A.
This is normal if you changed the subject of your reply.
Q.
I published an email to Cisco WebEx Social but its content does not look the same in the post.
A.
When publishing emails to Cisco WebEx Social, small differences are possible in the post’s
appearance and layout when compared to the original email.
appearance and layout when compared to the original email.
Q.
I have added tags to my email but they do not appear in Cisco WebEx Social.
A.
Tags should be added to the Subject line of an email post. They should be placed after the subject
title. To add a tag:
title. To add a tag:
1.
Enter your email subject title.
2.
Add the # sign, either manually or by using the plug-in menu.
3.
Enter the keyword you wish to tag.
Note, that tags should not be added to the body of the email as they are not recognized by Cisco
WebEx Social.
WebEx Social.
Q.
Why has the subject of my email post displayed incorrectly in Cisco WebEx Social?
A.
Cisco WebEx Social displays the subject title of an email as the post title in Cisco WebEx Social.
Tags should not be added within the text of the email subject title. All text that follows the tag is
shown as a tag and is omitted from the post title. Only add tags after the subject title.
Tags should not be added within the text of the email subject title. All text that follows the tag is
shown as a tag and is omitted from the post title. Only add tags after the subject title.
Email Plug-in
This section addresses known issues with the WebEx Social for Office and WebEx Social for Notes
plug-ins which are collectively referred to as “email plug-in” for short.
plug-ins which are collectively referred to as “email plug-in” for short.
This section is organized as follows:
•
•
•
•
•
•
Q.
Where does the email plug-in save my contacts?