Cisco Cisco WebEx Social for Mobile 사용자 가이드

Why has the post I emailed to a Cisco WebEx Social community lost all the attachments and 
formatting?

Email messages to Cisco WebEx Social that are sent in Rich Text Format and have a digital signature 
added to them, are created in the relevant community. However, formatting and attachments are not 
included. Users should change the mail format of outgoing email messages to HTML. The email is 
then posted with the correct format and all attachments.

I have copied some content from Microsoft Office, which includes diagrams and shapes, into a new 
email and then published it to WebEx Social. The shapes are formatted incorrectly in the post in 
WebEx Social

Before copying shapes and diagrams into Microsoft Outlook, group them, and then copy and paste 
to Outlook.

Why are there duplications of the same posts in Webex Social?

In very limited circumstances, duplicate post may be posted to WebEx Social if a non-standard or 
non-compliant email client is used to publish to WebEx Social. This may also arise if a Lotus Notes 
user and an Outlook user tries to publish the same email to WebEx Social. This is expected behavior 
in these circumstances.

I have published a post on WebEx Social using my email client. I have attached two files with the 
same filename and only one has been published. 

If you attached two files with the same filename to an email, WebEx Social will only publish one of 
the attachments. This is expected behavior in these circumstances. Rename one of the files and then 
send the email to WebEx Social.

I attached an image to an email and posted it to WebEx Social but the image has not appeared in the 
post.

Certain image formats may not be supported by WebEx Social. Try attach the image in a different 
format, or contact your system administrator and check if the image type is supported.

When I hover over the email icon on my Featured Posts page I can’t read the email address in the 
status bar.

Internet Explorer 8 users may find that the email address for featured content is displayed 
incorrectly in the status bar. Click the email icon and the correct email address will be entered into 
the address field of your email client.

Some of my email notifications from Webex Social have question marks in the subject line.

If the language setting in WebEx Social is set at Russian or other languages that use the cyrillic 
alphabet, the subject line of email notifications may insert question marks in place of the cyrillic 
text in the heading. This problem is confined to Microsoft Outlook 2003 users, as the protocol used 
by Exchange Server 2003 does not support cyrillic characters.