Cisco Cisco Customer Response Solution Downloads 디자인 가이드
2-7
Cisco IPCC Express Solution Reference Network Design
9560890308
Chapter 2 IPCC Express in Cisco CallManager Deployment Models
Cisco CallManager Deployment Models
Figure 2-4
Centralized Call Processing with IPCC Express at the Remote Site
In general this configuration is not recommended except in the case where the gateway handling the calls
is at the remote site. In this case, the primary benefit of this configuration is that it saves backhauling of
the call from the central site.
is at the remote site. In this case, the primary benefit of this configuration is that it saves backhauling of
the call from the central site.
V
Router/Gatway
IPCC Monitoring
and Record Server
IPCC Monitoring
and Record Server
117185
PSTN
AVVID WAN
Remote: Sites 3-5
V
V
IPCC Express Primary
and Cold Standby Servers
Cisco CallManager Cluster
and Remote IPCX: Site 1
Switch
Switch
Agents and
supervisors
Router/gatway
IPCC Express Expansion Servers
Historical
Reporting
Server
Monitoring
and
Recording
Server
ASR
Server
TTS
Server