Cisco Cisco Customer Response Solution Downloads 디자인 가이드
2-5
Cisco IPCC Express Solution Reference Network Design
9560890308
Chapter 2 IPCC Express in Cisco CallManager Deployment Models
Cisco CallManager Deployment Models
Single-Site Deployment
In a single-site deployment, the Cisco CallManager cluster, its supporting IP Telephony application
servers, IPCC Express agents, and their IP phones, are all located on a single central campus.
servers, IPCC Express agents, and their IP phones, are all located on a single central campus.
shows an example IPCC Express configuration of a single-site campus.
Figure 2-2
IPCC Express in a Single-Site Deployment
, the IPCC Express primary server telephony subsystem connects to one of the
Cisco CallManager servers in the cluster. This Cisco CallManager server also runs the CTI Manager
service that handles the CTI call processing requests from IPCC Express.
service that handles the CTI call processing requests from IPCC Express.
Multi-Site WAN Deployment with Centralized Call Processing
This deployment model supports two configuration options:
•
•
Bandwidth considerations for both of these deployment models can vary based on the location of the
IPCC Express primary server. See Chapter 8 for more details.
IPCC Express primary server. See Chapter 8 for more details.
V
IPCC Express Primary
and Cold Standby Servers
Switch
Agents and
supervisors
Router/gatway
117183
PSTN
AVVID WAN
Cisco CallManager
Cluster
IPCC Express Expansion Servers
Historical
Reporting
Server
Monitoring
and
Recording
Server
ASR
Server
TTS
Server