Cisco Cisco Prime Collaboration Assurance 11.5 백서

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For additional guidelines, please refer to the User Guide for Cisco Prime Collaboration Provisioning at:

Dealing with LDAP-Integrated Cisco Unified Communications Manager

Cisco Prime Collaboration Provisioning supports LDAP-integrated Cisco Unified Communications Managers. When

adding an Active Directory-integrated Cisco Unified Communications Manager to Cisco Prime Collaboration

Provisioning using the Add Device user interface, you have the option of selecting the LDAP directory integration to

be one of synchronization or of synchronization and authentication. This value must exactly match the value

configured in Cisco Unified Communications Manager. If Cisco Unified Communications Manager is integrated with

an external LDAP, users are not created through Cisco Prime Collaboration Provisioning; instead they are

synchronized through Cisco Unified Communications Manager. When placing an order in Cisco Prime

Collaboration Provisioning, if a user is not available on Cisco Unified Communications Manager, the workflow

subsystem waits for a predefined period of time (24 hours by default) for the user to be available on Cisco Unified

Communications Manager and then continues processing the order. You can configure the 24-hour period on

Cisco Prime Collaboration Provisioning in the ipt.properties file in the/opt/cupm/sep directory by doing the following:

Step 1. Change the following two settings and restart Cisco Prime Collaboration Provisioning:

●

dfc.oem.extdir.retries: 24

●

dfc.oem.extdir.retry_interval: 3600

Step 2. Restart Cisco Prime Collaboration Provisioning: Using SSH, log in to the Cisco Prime Collaboration

Provisioning server as the admin user.

Step 3. Then run the following command to stop the Cisco Prime Collaboration Provisioning server:

cpc2-prov/admin# application stop cpcm

Step 4. Wait for a minute or two for the ports to be freed, and then run the following command to start the server:

cpc2-prov/admin# application start cpcm

If a user is added to Active Directory, the user needs first to be synchronized to Cisco Unified Communications

Manager, and then the user can be synchronized from Cisco Unified Communications Manager to Cisco Prime

Collaboration Provisioning. How long it takes to get the user into Cisco Prime Collaboration Provisioning depends

upon these factors:

●

How often Cisco Unified Communications Manager performs the synchronization from Active Directory

(which is configured on Cisco Unified Communications Manager)

●

Whether a synchronization from Cisco Unified Communications Manager to Cisco Prime Collaboration

Provisioning is performed to automatically pull in the user to a domain, or whether a user is manually added

in Cisco Prime Collaboration Provisioning

To avoid performing Cisco Prime Collaboration Provisioning synchronizations after a user is added in Active

Directory, a user can be added in both Active Directory and Cisco Prime Collaboration Provisioning in parallel. With

Cisco Prime Collaboration Provisioning, you can also enable Cisco Prime Collaboration Provisioning LDAP sync to

import users directly from LDAP. When services are ordered in Cisco Prime Collaboration Provisioning, the

services are not activated until the synchronization of Active Directory to Cisco Unified Communications Manager

happens. But in this case, it is not necessary to do a Cisco Prime Collaboration Provisioning user sync after a user

is added in Active Directory.