Cisco Cisco Prime Collaboration Assurance 11.5 백서
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 27 of 33
Behaviors for Adding or Deleting Users in Cisco Prime Collaboration Provisioning and Cisco
Unified Communications Manager (Non-LDAP-Integrated UCM)
Unified Communications Manager (Non-LDAP-Integrated UCM)
If you add a new user in Cisco Prime Collaboration Provisioning, pseudo-user or not, the user initially exists only in
Cisco Prime Collaboration Provisioning.
When you provision services for a pseudo-user, only the phone settings get provisioned into Cisco Unified
Communications Manager. When you provision services for a real user, the user is created in Cisco Unified
Communications Manager and the phone settings get provisioned into the communications manager.
If people leave the company, you can cancel their services and then remove them from Cisco Prime Collaboration
Provisioning. Cisco Prime Collaboration Provisioning removes those users along with their services from Cisco
Unified Communications Manager. This situation illustrates why you should manage your users from Cisco Prime
Collaboration Provisioning, not Cisco Unified Communications Manager. All your MACD work should be from Cisco
Prime Collaboration Provisioning.
Cisco Prime Collaboration Provisioning Synchronization Tips
Consider the following when you synchronize call processors and message processors to Cisco Prime
Collaboration Provisioning:
●
When Cisco Prime Collaboration Provisioning encounters an error while in the middle of
provisioning:
◦ Only partially configured information will be saved to the devices.
◦ Manual configuration is required to the device to complete the provisioning tasks; however, the changes
made manually to the device will be resynchronized to the inventory database when Cisco Prime
Collaboration Provisioning is operational again and a synchronization is requested.
●
What happens when Cisco Unified Communications Manager Publisher fails?
◦ You will not be able to access any of the information on Cisco Unified Communications Manager server
or cluster. We recommend that you add only Publisher to Cisco Prime Collaboration Provisioning.
Consider the following when setting up a scheduled sync:
●
We recommend that you run a sync at off-peak or late-night hours to avoid any impact on both Cisco
Unified Communications Manager and Cisco Prime Collaboration Provisioning.
●
We recommend that you have a nightly sync run to help ensure that Cisco Unified Communications
Manager and Cisco Prime Collaboration Provisioning have the same data. Beginning with Cisco Prime
Collaboration Provisioning 10.0, periodic syncs are not required with Cisco Unified Communications
Manager 10.0 and later because Cisco Prime Collaboration Provisioning can get the changes through the
change-notification mechanism.
●
Besides running synchronizations on demand through the appropriate Cisco Prime Collaboration
Provisioning user interface, you can set up scheduled synchronizations. You must use the Scheduled Tasks
function that comes with your operating system. For detailed information about scheduling syncs, please
use documentation in the User Guide for Cisco Prime Collaboration Provisioning at: