Cisco Cisco Prime Collaboration Assurance 11.5 백서

 

 

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If 

you can’t see the phones and lines under some user records, it is because, by default, services are 

assigned to users and displayed under the user record only if there are matching service-area settings. For 

phones, Cisco Prime Collaboration Provisioning matches the following attributes: device pool, common 

device configuration, location, and partition. For lines, Cisco Prime Collaboration Provisioning matches the 

following attributes: device pool of the phone, common device configuration of the phone, route partition of 

the line, and the location of the phone. Make sure you add the corresponding service areas and redo the 

domain sync. 

Tips for Using Cisco Prime Collaboration Provisioning 

Please check the following: 

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Make sure you have Extension Mobility Service subscribed for the user. 

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Make sure the service name defined in Cisco Prime Collaboration Provisioning is the name of the Extension 

Mobility Service configured on a call processor. 

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Make sure the service URL defined in Cisco Prime Collaboration Provisioning is the Extension Mobility 

Service configured on the call processor: 

http://<IPAddress>/emapp/EMAppServlet?device=#DEVICENAME#

, where <IPAddress> is the name or the 

IP address of the server where Extension Mobility is installed. 

There are multiple ways to deploy, depending on whether the directory numbers need to have some significance 

within a domain or within a service area. 

If directory numbers can be random within the entire domain, the directory-number pool can be added to each 

service area. The directory-number allocation in Cisco Prime Collaboration Provisioning checks to see if the 

directory number it would pick out of a block has been used, so the first service area to pick a directory number 

gets it and the other service area then skips it to get the next one. In this design, users get the next available 

number in the pool. 

You may also allocate directory-number blocks based on the calling search spaces setup or how many users are 

expected within a service area. In this case, some network planning is necessary to decide how to allocate 

directory numbers. This option may be useful if each service area is to use certain ranges of directory numbers. 

For example, building 1 is in SA1 and has extensions with 1xxxx, and building 2 is in SA2 and has extensions with 

2xxxx. 

In either case, you can have multiple directory-number blocks per service area to fine-tune how the numbers get 

allocated. 

The Tool for Auto-Registered Phone Support (TAPS) feature is supported on Cisco Unified Communications 

Manager. So far we suggest that you use it in conjunction with the Bulk Administration Tool (BAT) to provide two 

features: 

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Update MAC addresses and download predefined configuration for new phones 

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Reload configuration for replacement phones