Cisco Cisco Prime Collaboration Assurance 11.5 백서

 

 

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When new phones are added to Cisco Unified Communications Manager, TAPS works in conjunction with BAT to 

update phones that were added to BAT using dummy MAC addresses. After you use BAT to bulk-add the phones 

with dummy MAC addresses to Cisco Unified Communications Manager Administration, you can plug the phones 

into the network. You can dial a TAPS directory number that causes the phone to download its configuration. At the 

same time, the phone gets updated in Cisco Unified Communications Manager Administration with the correct 

MAC address. 

For the first case, instead of using BAT to provision the phones with dummy MAC addresses, Cisco Prime 

Collaboration Provisioning is extended to be able to provision these phones. During phone order entry, a choice 

box is presented to you indicating whether this phone should use a dummy address (available only to users with an 
advanced assignment role). Possible values are “Y” and “N” (default). If you choose “Y”, the MAC address field will 

be hidden (and anything previously entered in that field will be cleared) to prevent you from entering additional 

values. During order processing, Cisco Prime Collaboration Provisioning generates a dummy MAC address that is 

not currently used in the system. This dummy MAC address is an internal MAC address that is not valid in the 

public domain. Cisco Prime Collaboration Provisioning uses a specific prefix for the MAC address (first three 

octets). 

For the second case, if Cisco Unified 

Communications Manager TAPS is configured to “Allow Auto-Registered 

phones to reset with any profile”, you can switch to a new phone simply by using the TAPS feature. Cisco Prime 

Collaboration Provisioning just needs to sync back the changes. If Cisco Unified Communications Manager TAPS 
is configured to “Allow Auto-Registered phones to reset with a profile with dummy MAC address”, you can use 

Cisco Prime Collaboration Provisioning to change the MAC address of the existing phone to a dummy MAC 

address and use the same procedure to get the physical MAC address of the new phone updated in Cisco Unified 

Communications Manager. 

After a phone with a dummy MAC address is registered, Prime Collaboration Provisioning needs to synchronize in 

order to get the new MAC address. Alternatively, subsequent Cisco Prime Collaboration Provisioning user and 

domain synchronizations will bring the system to the latest state. 

For batch provisioning, if the product attribute “use DummyAddress” with the value “Y” is provided (value “N” 

instructs Cisco Prime Collaboration Provisioning to use existing logic), Cisco Prime Collaboration Provisioning 

ignores the MAC address in the batch file (if presented) and generates a dummy address. 

In the user 

record, the phones configured for TAPS won’t show any special attribute to indicate that. The only way 

you can find that a phone is configured for TAPS is by looking at the device name string next to the phone in the 

user record, which shows a different prefix (BAT instead of SEP). This prefix is shown only until the TAPS phone 

logs in to the TAPS application and gets the real address and a subsequent user and domain sync has been 

performed. 

Cisco Prime Collaboration Provisioning supports management and provisioning of phones that are not assigned to 

users. If you need to order products for some lobby or conference room, you can log in as admin and add a user 

with the pseudo-user role and then use the Cisco Prime Collaboration Provisioning order system to order phone, 

line, voicemail, email, and other products for this user. To manage existing phones in Cisco Unified 
Communications Manager that don’t have any associated users, you can export orphan phones of some call 

processors in a domain in a change-owner batch file (Table 3). You could edit the file if needed and upload back 

into Cisco Prime Collaboration Provisioning through batch provisioning. You must run a domain sync to get the 

orphan phones and dependent products as line, voicemail, and email created in the customer record.