Cisco Cisco Web Security Appliance S170 사용자 가이드

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AsyncOS 9.2 for Cisco Web Security Appliances User Guide
 
Appendix A      Troubleshooting
  DNS Problems
WPAD Not Working With Firefox
Firefox browsers may not support DHCP lookup with WPAD. For current information, see 
https://bugzilla.mozilla.org/show_bug.cgi?id=356831
To use Firefox (or any other browser that does not support DHCP) with WPAD when the PAC file is 
hosted on the Web Security appliance, configure the appliance to serve the PAC file through port 80.
Step 1
Choose Security Services > Web Proxy and delete port 80 from the HTTP Ports to Proxy field. 
Step 2
Use port 80 as the PAC Server Port when you upload the file to the appliance.
Step 3
If any browsers are manually configured to point to the web proxy on port 80, reconfigure those browsers 
to point to another port in the HTTP Ports to Proxy field.
Step 4
Change any references to port 80 in PAC files. 
DNS Problems
Alert: Failed to Bootstrap the DNS Cache
If an alert with the message “Failed to bootstrap the DNS cache” is generated when an appliance is 
rebooted, it means that the system was unable to contact its primary DNS servers. This can happen at 
boot time if the DNS subsystem comes online before network connectivity is established. If this message 
appears at other times, it could indicate network issues or that the DNS configuration is not pointing to 
a valid server.
Feature Keys Expired
If the feature key for the feature you are trying to access (via the web interface) has expired, please 
contact your Cisco representative or support organization.
Failover Problems
Failover Misconfiguration
Misconfiguration of failover groups might result in multiple master appliances or other failover 
problems. Diagnose failover problems using the 
testfailovergroup
 subcommand of the CLI 
failoverconfig
 command.