Alcatel-Lucent OmniAccess 3500 사용자 가이드
Chapter 6. Troubleshooting
Chapter 6. Troubleshooting
This chapter helps you identify and solve problems that might occur while you are
using the gateway.
using the gateway.
Resetting the System
Before going through in-depth troubleshooting, attempt first to reset your system
using one of the methods below.
using one of the methods below.
To do this….
Press…
Cold boot reset. Turn the system power
off and then on. This clears system
memory, reloads the operating system,
and halts power to all peripherals
off and then on. This clears system
memory, reloads the operating system,
and halts power to all peripherals
Power off/on button
Reset the BMC and get it back to a
stable state
stable state
Remove AC power from the gateway for
one minute
one minute
Table 4: Resetting the system
Problems following Initial System Installation
Problems that occur at initial system startup are usually caused by an incorrect
installation or configuration. Hardware failure is a less frequent cause.
Here is a first-step troubleshooting checklist:
• Is AC power available at the wall outlet?
• Are the power supplies plugged in? Check the AC cable(s) on the back of the
installation or configuration. Hardware failure is a less frequent cause.
Here is a first-step troubleshooting checklist:
• Is AC power available at the wall outlet?
• Are the power supplies plugged in? Check the AC cable(s) on the back of the
appliance and at the AC source.
• Are all cables correctly connected and secured?
If the above items are OK, please contact the customer support team at 800-995-2696
If the above items are OK, please contact the customer support team at 800-995-2696
for further troubleshooting assistance.
Note: The gateway does not contain any field-serviceable components.
Note: The gateway does not contain any field-serviceable components.
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