Nortel Networks P0908544 Manual Do Utilizador
Using the Attendant window 33
P0908544 Issue 01
Enterprise Edge Attendant Console User Guide
Help menu
The Help menu contains:
Using the toolbar
The toolbar contains several buttons that provide quick and easy access to some of
the Enterprise Edge Attendant Console functions.
the Enterprise Edge Attendant Console functions.
To display the toolbar:
1. Click the View menu and then click Toolbar.
The toolbar is displayed across the top of the Attendant window below the
menu bar.
menu bar.
The toolbar buttons are:
Tip of the Day
shows or hides the Tip of the Day window when Attendant
starts.
starts.
Attendant Help
displays Help files.
About Attendant
displays program information, revision number, copyright
information, and system information.
information, and system information.
Use the In and Out buttons to indicate whether or not you
can take calls.
can take calls.
Use the Link button to access Centrex/CO line features (such
as off-premise transfer or conference) or other systems or
carriers while on an outside call. For more information, refer
to
as off-premise transfer or conference) or other systems or
carriers while on an outside call. For more information, refer
to
Use the DTMF button to dial DTMF-tone digits to the external
number in the Target list box. This must be used in
conjunction with the Link button and with outdialing on an
active line to access other systems or carriers such as
Centrex. This button also sends special characters (for
example, *, #) from the Target list box to other services such
as Interactive Voice Response (IVR) and Enterprise Edge
messaging services.
Use the Join button to connect two callers by joining the
active call with the call that is on hold at the Enterprise Edge
Attendant Console. Refer to
number in the Target list box. This must be used in
conjunction with the Link button and with outdialing on an
active line to access other systems or carriers such as
Centrex. This button also sends special characters (for
example, *, #) from the Target list box to other services such
as Interactive Voice Response (IVR) and Enterprise Edge
messaging services.
Use the Join button to connect two callers by joining the
active call with the call that is on hold at the Enterprise Edge
Attendant Console. Refer to