Netgear D6100 Manual Do Utilizador

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Diagnostics and Troubleshooting 
206
AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100 
Reboot the Modem Router from the Web Management 
Interface
You or NETGEAR technical support can reboot the modem router from the web management 
interface, either locally or remotely, for example, when the modem router seems to be 
unstable or is not operating normally. 
To reboot the modem router from the web management interface:
1. 
Launch an Internet browser from a computer or WiFi device that is connected to the 
network.
2. 
Type http://www.routerlogin.net.
A login screen displays.
3. 
Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. 
Click the OK button.
The BASIC Home screen displays.
5. 
Select ADVANCED > Administration > Diagnostics.
The Diagnostics screen displays.
6. 
Click the Reboot button.
The modem router reboots.
Quick Tips for Troubleshooting
The following table includes tips for troubleshooting some common problems. 
Table 4.  Quick tips for troubleshooting
Problem
Possible Solution
Your network is unresponsive 
or does not function normally.
Restart your network:
1.
Turn off and unplug the DSL, cable, or fiber modem.
2.
Turn off the modem router.
3.
Plug in the DSL, cable, or fiber modem and turn it on. Wait two minutes.
4.
Turn on the modem router and wait two minutes.
If network problems still occur, make sure that your ISP does not require you to 
use the MAC address of the computer that was used to initially register the ISP 
account. If your ISP does require that you do this, you must change the modem 
router MAC address that the modem router uses. For more information, see