Avaya 3910 Guia De Ligação

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Troubleshooting
Troubleshooting AT&TCall
This section presents some common problems you might encounter using
AT&TCall For each problem, a strategy is presented that you can follow to
isolate and solve your problem.
Problem 1: AT&TCall does not dial or turn on the speaker
AT&TConnect must be running in order for AT&TCall to dial using your
telephone. Run AT&TConnect, wait for your telephone to be initialized, and try
dialing again.
If AT&TConnect will not run (that is, it displays the message "This application
requires a serial port" and then terminates) or if a communications error occurs
(that is, the Communications Error dialog box appears), refer to
"Troubleshooting AT&TConnect."
Problem 2: AT&TCall dials the wrong numbers
If AT&TCall dials telephone numbers incorrectly, perform the following steps to
isolate the problem:
1.
Create a new card with a simple telephone number such as "777."
2.
Add this card to the card bank.
3.
Press the Dial button next to the telephone number and observe the
LCD display of your telephone. The PARTNER system will display each
digit dialed by PassageWay Solution on the telephone’s display.
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