Avaya 3910 Guia De Ligação

This section describes some common problems you might encounter while

using AT&TSet. For each problem, a strategy is presented that you can follow

to isolate and solve your problem.

AT&TConnect must be running in order for AT&TSet to program and/or read

your telephone. If these options are disabled under the File menu, run
AT&TConnect. After your telephone has been initialized, these options will
become available to you.

If AT&TConnect will not run (that is, it displays the message "This application

requires a serial port" and then terminates), or if a communications error

occurs (that is, the Communications Error dialog box appears), refer to
"Troubleshooting AT&TConnect."

In order to read the information properly from your telephone, AT&TSet must
know the correct release number of your PARTNER system. If this parameter

is incorrect, AT&TSet will not be able to read your telephone properly. To

change this value, perform the following steps:

1.

Close AT&TSet AT&TCall, and AT&TBuzz (if running). Also, if you have
any third party PassageWay applications running (that is, those written
by vendors other than AT&T), close them as well. Leave AT&TConnect
running.