Avaya merlin plus Guia Do Utilizador

When recording announcements be sure to speak clearly, using a normal tone
of voice. When providing route numbers, pause between each one so that
when the message is played the caller has an opportunity to hear the number
he or she needs to enter. If you are transferring your announcements from a
tape recorder, make sure the volume is not set too high.

At the end of the time allocation to each message, you will hear a
beep. If you exceed the allocated time when recording your
announcement, you will hear the beep while you are talking. If time
is allocated to a message, a message must be recorded. You should
always provide a hold announcement to inform callers what to do if
the call transfer fails. Always play back your announcements as
indicated in step 7 to be sure they are recorded.

Select an outside line and dial a telephone number that is answered by

your MERLIN Attendant.

Wait for

If you are programming from a remote location using a single-line
standard Touch-Tone phone, enter only one pound sign ( # ) for
every two pound signs ( # # ) that appear in a programming
command.

an answer.

Dial * followed immediately by the authorized caller code and # #.

Dial *4 followed by a code for the announcement you want to record.

Record the appropriate announcement.

When you are finished, dial # #.

A delay between the time you dial # # and the confirmation tone

means there is additional time allocated for this announcement.
To change the duration for an announcement, refer to the
information under “Erasing Announcements and Reallocating
Announcement Times”.

To play back any recorded announcement, dial *5 followed by the code for

the announcement you want to play back.

If you fail to record an announcement for which time has been

allocated, your MERLIN Attendant may not operate properly.

Continue programming or exit authorized caller mode by dialing * # #.

To disconnect, dial # #.

2-8  Changing the Current Settings