Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Creating Supervisor Work Flows
March 25, 2013
59
The email messages sent can consist only of the Subject line; a message in the body
of the email is optional.
of the email is optional.
To set up an email alert action, complete the Email Alert Action Setup dialog box
(
(
) as follows:
Figure 34.
Email Alert Action Setup dialog box
Table 21.
Email Alert Action Setup dialog box fields
Field
Description
From:
Required. Enter your email address. The first time this dialog box
is displayed the field is blank; thereafter it is automatically filled
with what you previously entered.
is displayed the field is blank; thereafter it is automatically filled
with what you previously entered.
To:
Required. Enter the email addresses of the recipients, separated
by a semicolon. The first time this dialog is displayed the field is
blank; thereafter it is automatically filled with what you previously
entered.
by a semicolon. The first time this dialog is displayed the field is
blank; thereafter it is automatically filled with what you previously
entered.