Cisco Cisco Agent Desktop 8.5

Your computer automatically reboots. After your computer reboots, a DOS window named 
ResetClientInstalls appears. Do not close this window. This window automatically closes when the 
utility has finished running.

Complete the additional following steps to uninstall the service release on a CAD server.

Complete all of the steps in the uninstallation procedure above.

Launch CAD Configuration Setup by double-clicking PostInstall.exe, located in the 
…Cisco\desktop\bin folder. 

Continue to advance through the windows using the forward arrow until you have displayed every 
window and the Save button is enabled. 

Click Save and then close CAD Configuration Setup.

Behavior: The service release is listed in the Add/Remove Programs window, but it cannot be repaired 
or removed.

Scope: Client computers

Cause: The uninstallation process is canceled while it is running. 

Effect on system: The service release cannot be installed.

Installer response: From the Add/Remove Programs dialog box prompting you to locate the program 
to be repaired, browse to %SystemRoot%\Installer\, select the file CAD Clients Service Release.msi, 
and then click OK. The current repair operation and subsequent repair operations should complete 
successfully.

%SystemRoot% is a Microsoft Windows environment variable that defines the system root path. You 
can determine its value using any of the following methods.

In a command window, type the command echo %SystemRoot%

In a command window, type the command set and look for the path associated with SystemRoot

In the Registry Editor, locate the value of the entry named SystemRoot for the key named 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion.