Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Agent Desktop User Guide

60

September 2011

Browser Toolbar

The browser toolbar is the basic Internet Explorer toolbar. It allows you to navigate 
among web pages you view, refresh a current page, and return to your home page.

Accessing Work Sites

Your administrator can set up a list of frequently-used websites. These “favorites” 
appear in the Work Sites box. You can select a website from this drop-down list to 
access it quickly, without having to type in its web address.

Accessing Other Websites

Your administrator can configure the browser to include the optional Address field. 
This enables you to access a website that is not listed in the Work Sites box.

NOTE:  The first tab, which is reserved for web pages the supervisor 
pushes to you, never has an Address field on it. The Address field 
appears only on the other tabs.

If you access a website that uses popup windows, those popups will create new 
browser tabs. You can add up to 15 browser tabs for these popup windows even 
though the integrated browser is limited to a maximum of 6 tabs. 

Table 18. 

Browser toolbar buttons and shortcut keys 

Icon Name

Shortcut

Description

Back

Alt+left arrow Returns you to the last page you viewed.

Forward Alt+right arrow Takes you to the page you viewed before clicking the 

Back button.

Stop

Esc

Stops the browser from loading a web page.

Refresh F5

Refreshes the current web page.

Home

Alt+Home

Returns you to your predefined home page.

—

Next tab Ctrl+Shift+T

Takes you to the next tab.

—

Address Alt+D

Moves the cursor to the Address field (if configured).

—

Browser Ctrl+Shift+B

Moves the cursor to the browser pane.

—

Work 
Sites

Alt+W

Moves the cursor to the Work Sites field.