Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
14
February 21, 2013
Create work flow groups
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Configure Cisco Unified Presence
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Cisco Work Flow Administrator
Configure work flows
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Configure CAD interface
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Configure wrap-up data
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Configure integrated browser
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* CAD-BE only.
Table 5.
Desktop Administrator features (cont’d)
Feature
Standard Enhanced Premium