Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

What’s New in This Version

February 21, 2013

What’s New in This Version

CAD 8.0 includes these new features.

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Flat file database

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Support for multiple lines on agent devices

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Non-modal dial pad in Cisco Agent Desktop

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Phone book filtering

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Ability to import/export phone books

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Support for VMWare

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Support for Polish and Turkish languages

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Support for Simplified and Traditional Chinese, Japanese Kanji, and Korean
languages in Cisco IP Phone Agent

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Support for CTI OS Record integration

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Independent client configuration package for automated deployment

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Enhance web-based Cisco Desktop Administrator

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Configurable Answer/Drop button

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Support for Java Runtime Environment (JRE) 1.6, Update 17 through
Update 31

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Support for Windows 7 32-bit and 64-bit (running in WoW64 emulation mode)

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Support for popups as new tabs or as Internet Explorer popup windows in the
integrated browser