Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
20
February 21, 2013
Localization
Supported Languages
In CAD 8.0, the CAD desktop applications (except for Cisco Work Flow Administrator,
which is available in English only) are localized in the languages displayed in
which is available in English only) are localized in the languages displayed in
.
Table 6.
Supported languages and CAD desktop application availability
Supported Language
CAD
CAD-BE
CSD
IPPA
CDA
Chinese—Simplified
x
x
x
x
*
* IPPA is supported only on phones that have UTF-8 support for this language.
Chinese—Traditional
x
x
x
x
*
Danish
x
x
x
x
Dutch
x
x
x
x
English
x
x
x
x
x
French (Canada)
x
x
x
x
French (France)
x
x
x
x
German
x
x
x
x
Italian
x
x
x
x
Japanese
x
x
x
x
†
† IPPA is partially supported on phones that do not have UTF-8 support for Japanese. On these
phones, reason codes and wrap-up data must be Katakana half-width in Shift-JIS format. Kanji is
supported only on phones that have UTF-8 support for Japanese.
Korean
x
x
x
x
*
Norwegian
x
x
x
x
Polish
x
x
x
x
Portuguese (Brazil)
x
x
x
x
Russian
x
x
x
x
‡
‡ IPPA is partially supported on phones that do not have UTF-8 support for Russian. On these phones,
reason codes and wrap-up data must be ISO-8859-1 without Unicode escapes format.
Spanish
x
x
x
x
Swedish
x
x
x
x
Turkish
x
x
x
x