Cisco Cisco Agent Desktop 8.5 Referências técnicas

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Cisco CAD Service Information 7.0(2)
28
31-Mar-06
Voice-Over IP Monitor Client
HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\VoIP Monitor Client\
Table 12.
Voice-Over IP Monitor Client registry entries
Key
Value
Type
Description
Config
From Agent Port
dword
IP port for RTP stream being sent 
from IP agent. Default value = 
59012. Port must be an even 
number. The next port is reserved 
for RTCP stream.
Jitter Buffer
dword
The amount of voice data to 
buffer before playing. Default 
value = 400 ms. On a typical 
internal network this value can be 
set as low as 50 ms. The default 
is set higher so the sound quality 
is good even on a congested 
network.
Server Host
string
Host name of the VoIP service. 
Sound Buffers
dword
Number of sound card buffers. 
Default = 30; minimum is 3. If the 
monitor sound quality is choppy, 
stuttering, or like a motorboat you 
may be able to make it sound 
better by adjusting this value 
higher. Setting the value higher 
increases the sound lag, and may 
cause a slight stutter at the 
beginning of a monitor session.
Config
To Agent Port
dword
IP port for RTP stream being sent 
to Agent IP Phone. Default value 
= 59010. The port must be an 
even number. The next port is 
reserved for RTCP stream.