Cisco Cisco Agent Desktop 8.5 Referências técnicas

The Cisco Desktop Monitoring Console is a Java application with its own debug 
methods. The configuration file that controls debugging does not follow the CAD 
standard debugging thresholds.

The configuration file is located on the computer where the CAD services are 
installed, at:

C:\Program Files\Cisco\Desktop\Tomcat\webapps\smc\WEB-INF\log4j.lcf

1. Open the log4j.lcf file in a text editor.

2. Locate the line:

log4j.rootLoger=INFO, R

3. Replace INFO with one of the options displayed in Table 17.

4. Save the configuration file with the new setting.

The available debugging options are:

Trace

• Minor and frequently-occurring normal events

• Entering and exiting functions

• Detail debugging (for instance, loops)

Dump

• Minor and frequently-occurring normal events

• Entering and exiting functions

• Detail debugging (for instance, loops)

• Byte  dumps

Off

Turns off debugging. This is the default setting.

DEBUG

Debug messages.

INFO

Debug and informational messages

WARN

Debug, informational, and warning messages.

ERROR

Debug, informational, warning, and error messages

FATAL

Debug, informational, warning, error, and fatal messages