Cisco Cisco Customer Voice Portal 8.0(1)

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Do not use the T character for wildcard matching.

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Dialed numbers must not be longer than 24 characters.

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Refer to Valid Formats for Dialed Numbers in the Operations Console online help for
format and precedence information.

Example: 9> (Errors are 9292 and ringtone is 9191)

Refer to "

," and to 

 for detailed information.

The following static route configuration is not correct because the least explicit routes must
appear at the end. Load balancing and/or failover of calls will require DNS SRV domain
names, not multiple routes with the same DN Pattern, but a single route to an SRV domain
name.

1>,10.2.6.1

2>,10.2.6.2

3>,10.2.6.20

2229191>,10.2.6.241

2229292>,10.2.6.241

2229191>,10.2.6.242

2229292>,10.2.6.242

2>,ccm-subscribers.cisco.com

3>,ccm-subscribers.cisco.com

Correct static route configuration example:

22291>,cvp-ringtone.cisco.com

22292>,cvp-error.cisco.com

1>,ccm-subscribers.cisco.com

2>,ccm-subscribers.cisco.com

3>,ccm-subscribers.cisco.com

Note: "91919191>" pattern will not match an exact DN of "91919191."

•

Configure destination labels.

•

Check the default values for the SIP Service and change, if desired.

c.

Configure the ICM Service by setting the maximum length DNIS to the length of the
Network Routing Number.

Select Device Management > CVP Call Server > ICM tab: Maximum Length of DNIS: length
of the Network Routing Number.

Example: if the Gateway dial pattern is 1800******, the maximum DNIS length is 10.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)