Cisco Cisco Customer Voice Portal 8.0(1)

For detailed information, click Help > This Page.

Configure custom ringtone patterns.

In the Operations Console, configure the custom ringtone patterns to play different ring tones
based on the dialed number destination.

Select Device Management > CVP Call Server > SIP tab and complete the following steps:

a.

In the Custom ringtone patterns group box, specify a custom Dialed Number (DN) pattern.

b.

Specify the file name of the ringtone (specific .wav file) to be played for the respective
dialed number in the Ringtone media file name field.

c.

Click Add to add the Dialed Number (DN) and ringtone file to the list displayed in the
box below the Add button, and click Save.

(Optionally) Configure the Reporting Server and associate it with a Call Server.

In the Operations Console, select Device Management > CVP Reporting Server > General
tab and complete the following steps:

a.

Configure the Reporting Server.

b.

Select a Call Server to associate with this Reporting Server.

c.

Check the default values of the Reporting properties and change, if desired.

For more information, refer to 

(http://www.cisco.com/en/US/products/sw/custcosw/ps1006/
products_installation_and_configuration_guides_list.html).

Configuration Instructions for the Comprehensive Call Flow Model Using H.323 for Both ICME and ICMH

The following task contains the configuration instructions for the Comprehensive Call Flow
Model using H.323 for both Unified ICME and Unified ICMH.

Note: Refer to "

" for detailed information about the Unified ICMH version of this call flow model.

High-level Configuration Steps, Unified CVP Comprehensive Call Flow Model, Unified ICME and Unified ICMH Using
H.323

Install the IOS image on the Ingress Gateway.

For detailed information, refer to the 

 (http://www.cisco.com/en/

US/products/sw/custcosw/ps1001/tsd_products_support_series_home.html).

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)