Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

System Configurations

August 8, 2012

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System Configurations

Supported system configurations are documented in the Cisco IP Contact Center 
Solution Reference Network Design (SRND), available for download on 

Citrix and Microsoft Terminal Services Environments

CAD is supported in Citrix and Microsoft Terminal Services environments. See the 
document, Integrating CAD Into a Citrix MetaFrame Presentation Server or Microsoft 
Terminal Services Environment, included in the CAD document set on your installation 
CD.