Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Installing CAD Services
August 8, 2012
43
Figure 1.
Cisco Desktop Services - InstallShield Wizard Welcome window.
2. Click Next to display the Contact Center Language window (see
Figure 2.
Contact Center Language window.
3. From the drop-down list, select the language for contact center agents to use.
This selection determines which localized version of the desktop applications
will be installed on agents’ and supervisors’ desktops. See
will be installed on agents’ and supervisors’ desktops. See
for more information.