Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Installing Desktop Applications
August 8, 2012
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3. When the process is complete, the message, “Client installs reset” is
displayed. Click OK to close the message.
You can now install the client applications from the installation web pages.
Error/Event and Debug Logs
The CAD event/error and debugging logs can help you discover where problems exist if
you experience difficulties in installing the CAD desktop applications. You must enable
logging from the command line prompt for all new installs and most upgrade
scenarios. The exception to this requirement is the client-side automated update
feature.
you experience difficulties in installing the CAD desktop applications. You must enable
logging from the command line prompt for all new installs and most upgrade
scenarios. The exception to this requirement is the client-side automated update
feature.
For detailed information on logs and debugging, see Chapter 4, “Logs and
Debugging”, in the Cisco CAD Service Information Manual.
Debugging”, in the Cisco CAD Service Information Manual.
Using Automated Package Distribution Tools
CAD desktop applications can be pushed (installed or upgraded on multiple desktops
on a per-machine basis) through the use of automated package distribution tools that
make use of the Microsoft Windows Installer service.
on a per-machine basis) through the use of automated package distribution tools that
make use of the Microsoft Windows Installer service.
Consult the distribution tool’s documentation for information on how to do this.
Cisco Desktop Administrator
To install Desktop Administrator:
1. From the desktop where you wish to install Desktop Administrator, access the
web page located at:
http://<CAD base services IP address>:8088/TUP/CAD/Admin.htm
The Desktop Administrator Installation web page appears.