Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Installing Desktop Applications

March 31, 2014

105

Internet Options
Set the following internet options:

1. Choose Tools > Internet Options and select the Security tab.

2. Click Custom Level.

3. In the Settings pane, set the following options:

■

Under the ActiveX controls and plug-ins section, set Run ActiveX controls 
and plug-ins to Enable. 

■

Under the Miscellaneous section, set Launching programs and files in an 
IFRAME to Prompt or Enable.

■

Under the Scripting section, set Active Scripting to Enable.

Internet Explorer 7 and 8 Security Feature
Internet Explorer 7 and 8 has a security feature that places a non-editable address 
bar directly below the title bar in the CAD-BE interface. 

To remove the address bar perform the following:

1. Choose Tools > Internet Options.

2. Select the Security tab and select either the Local intranet zone or the Trusted 

sites zone.

3. Click Sites, then click Add. This adds the CAD-BE web site to the zone you 

selected. (The Local intranet and Trusted sites zones have the setting “Allow 
websites to open windows without address or status bars” enabled.

Firefox Settings for CAD-BE

The following settings must be configured in Firefox in order for CAD-BE to run 
successfully.

NOTE:  The Preferences window in Firefox for Linux is the same as the 
Options window in Firefox for Windows. To access Preferences in 
Firefox for Linux, choose Edit > Preferences.

Popup Blocker
You can either disable the pop-up blocker or create an exception to enable pop-ups 
from the CAD server.

1. Choose Tools > Options > Content. 

2. Deselect Block Popup Windows.