Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
March 31, 2014
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Introduction
Overview
Installing CAD 8.5 consists of the following tasks:
1. Verify that software and hardware requirements are met. For instructions, see
.
2. Complete preinstallation preparations. For instructions, see
3. Install and configure the CAD base services in accordance with your
. If you are upgrading from a previous version of CAD, see
4. Install the CAD desktop client applications. For more information, see
5. Configure miscellaneous system components, For more information, see
.
After you have completed these steps, the basic functionality of CAD is ready to use
with no further configuration required.
with no further configuration required.
Related CAD Documentation
The following documents contain additional information about CAD 8.5:
■
Cisco Agent Desktop User Guide
■
Cisco Agent Desktop—Browser Edition User Guide
■
Cisco Supervisor Desktop User Guide
■
Cisco IP Phone Agent User Guide
■
Cisco Desktop Administrator User Guide
■
Mobile Agent Guide for Cisco Unified CC Enterprise
■
Cisco CAD Troubleshooting Guide