Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

Installing a Maintenance Release or Patch

March 31, 2014

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Only one ET can exist on a system at a time. 

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You cannot install any MR or ES until the ET is removed. 

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ETs, ESs, and MRs are automatically removed when you upgrade to the next 
base release. 

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All but the most recent ES or MR is uninstallable. In Add or Remove Programs 
the Remove button is disabled (hidden) for older ESs or MRs. The ES or MR 
that should be uninstalled first has Remove Me First displayed. 

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When an ET, ES, or MR is uninstalled, the system returns to its previous state. 

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A reboot might be required if you uninstall an ET, ES, or MR. A message will 
appear if a reboot is required.

NOTE:  If you are prompted to reboot the machine to complete the 
removal of a patch, click No. This reboot prematurely terminates 
background removal activities. You can manually reboot the machine 
before you run CAD. 

Removing Patches

Previous version MRs, ESs, and ETs are automatically uninstalled during over-the-top 
upgrades to CAD 8.5. However, they must be manually uninstalled before a 
backup-and-restore upgrade to CAD 8.5. Previous version service releases (SRs) must 
be manually uninstalled before upgrading to CAD 8.5.

SRs, MRs, ESs, and ETS can be identified by their listing in the Add/Remove Programs 
utility in Windows Control Panel. The listings, depending on the CAD version installed, 
follow these formats: 

CAD Version

Service Release/Maintenance Release Name

6.0(2)

• Desktop SR [number], for example, Desktop SR 02

7.0, 7.1, 7.2

• CAD Service Release

• CAD Clients Service Release

7.5

• CAD Maintenance Release

• CAD Clients Maintenance Release

8.0

• CAD Maintenance Release

• CAD Clients Maintenance Release