Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
136
March 31, 2014
4. Answer Yes to the question, “Is the CTI OS security setting enabled?” and then
click Apply.
This sets a flag in CAD services LDAP to display the CTI OS window whenever the CAD
Configuration Setup utility is run on an Agent Desktop PC, thereby making it possible
for the SecuritySetupPackage.exe program to run automatically on that agent’s PC.
Configuration Setup utility is run on an Agent Desktop PC, thereby making it possible
for the SecuritySetupPackage.exe program to run automatically on that agent’s PC.
It also automatically starts the SecuritySetupPackage.exe program, which is installed
with every CAD desktop. However, this just creates an unnecessary certificate which
can be ignored.
with every CAD desktop. However, this just creates an unnecessary certificate which
can be ignored.
Agent Desktop Client PCs
After Desktop Work Flow Administrator has run the CAD Configuration Setup utility and
enabled security, run the CAD Configuration Setup utility on each CAD client PC.
enabled security, run the CAD Configuration Setup utility on each CAD client PC.
1. Using Windows Explorer, navigate to C:\Program Files\Cisco\Desktop\bin.
2. Locate and then double-click PostInstall.exe to start the CAD Configuration
Setup utility.
3. In the left pane, select the CTI OS node to display the CTI OS settings in the
right pane.
4. Answer Yes to the question, “Is the CTI OS security setting enabled?” and then
click Apply.
SecuritySetupPackage.exe runs and creates two files, CtiosClientkey.pem and
Ctiosclientreq.pem, located in C:\Program Files\Cisco Systems\CTIOS Client\Security.
These files are used when signing the client certificate.
Ctiosclientreq.pem, located in C:\Program Files\Cisco Systems\CTIOS Client\Security.
These files are used when signing the client certificate.
SecuritySetupPackage.exe will ask you for a password. Enter a unique password for
each computer to ensure strong encryption.
each computer to ensure strong encryption.
Certificate PC
Two programs run on the Certificate PC (on the CAD base services server, at
C:\Program Files\Cisco\bin\):
C:\Program Files\Cisco\bin\):
■
CreateSelfSignedCASetupPackage.exe, which creates a certificate of
authority for each client box’s certificate.
authority for each client box’s certificate.
■
SignCertificateSetupPackage.exe, which signs the client box’s certificate with
the certificate of authority
the certificate of authority