Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
Cisco CAD Installation Guide
28
March 31, 2014
System Requirements
CAD 8.5 is integrated into the Unified Contact Center Enterprise and Hosted 8.5
environment.
environment.
Consult the following documents for the most current compatibility and requirements
information:
information:
■
Cisco Unified Communications Manager Software Compatibility Matrix
■
Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility
Guide
Guide
■
Hardware and System Software Specification (Bill of Materials) for Cisco
Unified ICM/Contact Center Enterprise & Hosted Release 8.5(x)
Unified ICM/Contact Center Enterprise & Hosted Release 8.5(x)
These documents can be found on the Cisco website at this location:
Operating Environment
Consult the Hardware and System Software Specification (Bill of Materials) for the
most current hardware and system software requirement information.
most current hardware and system software requirement information.
Minimum Hardware and OS Requirements
CAD 8.5 runs on the following minimum hardware and operating systems.
Table 8.
Desktop application minimum operating systems and hardware
Operating System
Hardware
Windows XP Professional Service Packs
2 and 3
2 and 3
All desktops:
500 MHz processor
256 MB RAM
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space
Windows Vista Enterprise, Business,
and Ultimate Edition, Service Pack 1
and Ultimate Edition, Service Pack 1
All desktops:
1 GHz processor
1 GB RAM
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space