Cisco Cisco Agent Desktop 8.5 Guia Da Instalação

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Cisco CAD Installation Guide
52
March 31, 2014
2. Click Next to display the Contact Center Language step (
Figure 3. 
Contact Center Language step
3. From the drop-down list, select the language for contact center agents will 
use. 
This selection determines which localized version of the desktop applications 
will be installed on agent and supervisor desktops. See 
 for more information.