Cisco Cisco Agent Desktop 8.5 Guia Da Instalação
March 31, 2014
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Requirements
System Configurations
Supported system configurations are documented in the Cisco Unified Contact Center
Enterprise Solution Reference Network Design (SRND), available at:
Enterprise Solution Reference Network Design (SRND), available at:
Thin Client Environments
CAD is supported in Citrix (XenApp) and Microsoft Terminal Services environments. For
more information, see the document, Integrating CAD with Thin Client and Virtual
Desktop Environments, available at:
more information, see the document, Integrating CAD with Thin Client and Virtual
Desktop Environments, available at: